Careers at Lagless.gg
Join our team and help shape the future of game server hosting. We're looking for passionate individuals who share our vision of providing exceptional gaming experiences.
Technical Support Representative
Lagless.gg is seeking Technical Support Representatives to assist customers with game server hosting, mod installs, performance troubleshooting, and general platform inquiries. The ideal candidate is patient, detail-oriented, and has a solid grasp of multiplayer server technology (Minecraft, Satisfactory, etc)
Key Responsibilities
- Provide timely, friendly support via ticketing systems.
- Troubleshoot issues related to game servers, control panel access, mods/plugins, and network latency.
- Guide customers through server setup and optimization.
- Document common issues and contribute to internal/external knowledgebase articles.
- Escalate complex issues to the appropriate engineering or operations teams.
- Participate in internal team syncs, product feedback sessions, and quality assurance testing.
Qualifications
- Experience with hosting panels (e.g., Pterodactyl, Multicraft, TCAdmin)
- Familiarity with Minecraft, Satisfactory, Factorio and other major multiplayer games.
- Strong written communication skills
- Comfortable working independently and remotely.
- Bonus: Scripting or Linux CLI experience.
Business Development Specialist
Lagless.gg is expanding! We are seeking Business Development Specialists to lead strategic partnerships, identify new growth opportunities, and help drive sales for our game server hosting products. You will be the first point of contact for potential clients, influencers, communities, and enterprise-level prospects.
Key Responsibilities
- Research and identify new market segments and partnership opportunities.
- Initiate and maintain relationships with game communities, content creators, and mod/plugin developers.
- Collaborate with marketing and technical teams to align product offerings with market needs.
- Track leads, manage outreach efforts, and report on sales pipeline status.
Qualifications
- Experience in business development, partnerships, or sales (preferably in gaming, SaaS, or hosting).
- Excellent interpersonal and communication skills.
- Highly organized and capable of managing multiple outreach efforts.
- Familiarity with the game server hosting industry is a strong plus.
- Bonus: Prior work with influencer outreach, Discord community management, or affiliate programs.